
Applications such as online games, Netflix, Hulu, Apple TV, and cloud drive backups can all use bandwidth, which could impact your Zoom experience. The same applies for large file uploads or anything else that consumes a significant amount of broadband bandwidth.Īsk others in your household to minimize internet use during your video calls. That means saving demanding tasks like big downloads or high-definition video streams for when you’re not using Zoom. The easiest way to improve the quality of video calling is to prioritize it. There are several things you can do to improve Zoom call quality. That’s why it’s important to make sure your devices and broadband are optimized for Zoom calls. While none of these are showstoppers, they can impact your overall experience. Sync issues are when the audio and video appear out of time with each other. Broken audio or video is when the screen goes blank or audio disappears for a second. Stuttering is when the video and/or audio will pause for a second and then continue. If your broadband connection cannot cope with video calling, you’ll experience stuttering, broken audio or video, or sync issues. What happens if your broadband is too slow for video calling? Even with fast broadband, you might struggle if you’re trying to make a Zoom call on a weak Wi-Fi connection, or at the same time as your family or roommates are streaming a movie on Netflix. However, because you’re constantly streaming that data, it’s important that you’re able to maintain a consistent speed, and that you have the necessary bandwidth to cope with the constant stream of audio and video being received and sent.


It isn’t necessarily important to have the fastest broadband for Zoom because its speed requirement is actually fairly modest when compared against the speed of typical home broadband services. This means your connection is capable of transferring information at a rate of 120 megabits per second. That will be preceded by a number, such as 120 Mbps. Your broadband speed is measured in bits per second (bps).

Why broadband speed matters for video calls Schedule Zoom meetings or collect registrants for your next webinar, conference, or video chat using Jotform’s free Zoom scheduler.
